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Mobile App Privacy

Last Updated: June 26, 2025

Fieldza by Flintime Inc. ("Fieldza," "we," "us," or "our") provides cloud-based field service management software that helps business customers manage clients, jobs, quotes, invoices, scheduling, dispatching, payments, communications, and related field operations (the "Service"). Fieldza is offered through our the website located at https://fieldza.com and any subdomains thereof (the "Website"), our native mobile application for Apple iOS devices distributed via the Apple App Store ("Fieldza for iOS"), and our native mobile application for Android devices distributed via Google Play ("Fieldza for Android"). The Fieldza for iOS and Fieldza for Android are collectively referred to as the "Apps" or "Mobile Apps." The Website, Apps, and Service are Fieldza products owned and operated by Flintime Inc..

This Mobile App Privacy supplement describes how Fieldza collects, uses, and shares information through the Fieldza for iOS and Fieldza for Android. It supplements our main Privacy Policy, which governs all Fieldza products. In the event of a conflict regarding the Apps, this supplement controls for App-specific practices.

Information Collected Through the Apps

In addition to the information described in our Privacy Policy, the Apps may collect:

  • Device information: device model, operating system version, unique device identifiers, mobile carrier, and app version
  • Location data: precise or approximate GPS location when you enable location services for dispatching, routing, time tracking, or job check-ins
  • Camera and photos: photos you capture or upload for job documentation, before/after images, and invoices
  • Contacts: if you choose to import contacts to invite customers or team members
  • Push notification tokens: to deliver job alerts, schedule reminders, and account notifications
  • Usage and crash data: app interactions, feature usage, performance metrics, and diagnostic logs

Device Permissions

Fieldza for iOS

The Fieldza for iOS may request the following iOS permissions. You can manage these in Settings → Fieldza on your device:

  • Location (When In Use / Always): for job routing, dispatch, and time tracking
  • Camera: to capture job photos and documents
  • Photo Library: to upload existing photos to jobs and invoices
  • Contacts: to import customer or team contact information
  • Notifications: for job alerts, schedule updates, and account messages
  • Microphone: if voice notes or call features are enabled

Fieldza for Android

The Fieldza for Android may request the following Android permissions. You can manage these in Settings → Apps → Fieldza → Permissions:

  • Location (Fine / Coarse / Background): for job routing, dispatch, and time tracking
  • Camera: to capture job photos and documents
  • Storage / Photos: to upload existing images to jobs and invoices
  • Contacts: to import customer or team contact information
  • Notifications: for job alerts, schedule updates, and account messages
  • Microphone: if voice notes or call features are enabled

How We Use App Data

  • Provide, operate, and improve the Apps and Service
  • Enable location-based features such as routing, dispatch, and geofenced time tracking
  • Send push notifications for jobs, schedules, payments, and account activity via your device OS
  • Deliver SMS messages through Twilio when you use in-app messaging features
  • Send email notifications through Resend for invoices, receipts, and account alerts
  • Process payments through Stripe when you use in-app payment features
  • Diagnose crashes, fix bugs, and improve App performance
  • Detect and prevent fraud and unauthorized access

Data Stored on Your Device

The Apps may cache job data, customer information, and photos locally on your device to support offline access. Cached data is encrypted where supported by your device and is cleared when you log out or uninstall the App. You are responsible for securing your device with a passcode or biometric lock.

Third-Party Services in the Apps

The Apps integrate with third-party services to deliver core functionality. See our Subprocessors page for the current list, including Stripe (payments), Twilio (SMS), and Resend (email). App store providers (Apple and Google) may also collect information about your App downloads and purchases according to their own privacy policies.

Your Choices

  • Disable location access in your device settings (may limit routing and dispatch features)
  • Disable push notifications in your device settings or in-app preferences
  • Uninstall the App to stop all App-specific data collection
  • Exercise privacy rights as described in our Privacy Policy and Privacy Choices page

Visit Your Privacy Choices to manage cookie and advertising preferences for the Website. California residents see our California Privacy Notice.

Contact Us

Questions about privacy in the Fieldza for iOS or Fieldza for Android?

Fieldza by Flintime Inc.
Attn: Privacy: Mobile Apps
254 Chapman Rd, Ste 208 #20381, Newark, Delaware 19702, USA
Email: support@fieldza.com
Phone: (916) 598-0203

See all policies on our Legal page.