CCPA FAQ

The California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, the CCPA), is a California state privacy law that took effect January 1, 2020. It applies to the collection, disclosure, and sharing of California residents' personal information and creates privacy rights for those residents.

Fieldza may be subject to the CCPA if we meet applicable thresholds for doing business in California. Regardless, we provide CCPA rights to California residents as described in our California Privacy Notice.

California residents have the right to know what personal information is collected, request deletion, request correction, opt out of the sale or sharing of personal information for cross-context behavioral advertising, limit use of sensitive personal information, and not be discriminated against for exercising these rights.

Fieldza does not sell personal information for monetary consideration. We may share personal information with advertising partners for cross-context behavioral advertising, which may constitute a "share" under the CCPA. You can opt out via our Privacy Choices page.

The CCPA defines "sale" broadly to include disclosing personal information to another business or third party for monetary or other valuable consideration. "Sharing" refers to disclosing personal information for cross-context behavioral advertising. These definitions are broader than everyday use of the words.

Email support@fieldza.com with the subject line "California Privacy Request," visit our Privacy Choices page, or see our California Privacy Notice for full instructions. We will verify your identity before processing requests.

The Fieldza for iOS and Fieldza for Android may collect device information, location data (with your permission), photos, and usage data to provide field service management features. See our Mobile App Privacy page for details.

When you use Fieldza to manage your customers' information, you are typically the "business" responsible for that data under the CCPA, and Fieldza acts as your "service provider." Our Data Processing Addendum establishes these roles. Contact us to request a DPA.

We aim to respond to verifiable CCPA requests within 45 days. If we need more time, we will notify you of the extension and reason.

See our California Privacy Notice, Privacy Policy, Privacy Choices page, and Mobile App Privacy page. Contact us with questions.

California Privacy Notice: /california-privacy-notice

Privacy Choices: /privacy-choices

Data Processing Addendum: /data-processing-addendum

All legal policies: /legal